FAQS

What are your shipping and handling costs?

All orders on Tenpaws.com have a flat rate shipping fee for small orders of $6.95.

How will I know my order shipped?

Once your order ships, you should receive an automated email containing your tracking number.

All orders ship within 2 business days. If you have any issues receiving the order feel free to contact us by contacting us at sales@tenpaws.com

How do I exchange, refund or return my order?

Please refer to our Returns Policy page for guidelines on processing a return.

What form of payments do you accept?

TenPaws accepts the following forms of payment.