FAQS
What are your shipping and handling costs?
All orders on Tenpaws.com have a flat rate shipping fee for small orders of $6.95.
How will I know my order shipped?
Once your order ships, you should receive an automated email containing your tracking number.
All orders ship within 2 business days. If you have any issues receiving the order feel free to contact us by contacting us at sales@tenpaws.com
How do I exchange, refund or return my order?
Please refer to our Returns Policy page for guidelines on processing a return.
What form of payments do you accept?
TenPaws accepts the following forms of payment.
- Visa
- Mastercard
- Discover
- American Express
- Paypal